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14

Manner in which complaint shall be made

Act: Balochistan Consumers Protection Act 2003

Section Provisions

ACT IX OF 2003 ACT IX OF 2003 BALOCHSITAN CONSUMERS PROTECTION ACT, 2003 An Act, to provide for promotion and protection of the interest of consumers [Gazette of Balochistan, Extraordinary, 30th October, 2003] No. PAB/Legis: V(10)/2003, dated 30-10-2003.---The Balochistan Consumer Protection Bill, 2003 having been passed by the Provincial Assembly of Balohistan on 11th October, 2003 and assented to by the Governor of Balochistan, is hereby published as an Act of the Provincial Assembly. It is hereby enacted as follows:- PART-III DISPOSAL OF COMPLAINTS 14. Manner in which complaint shall be made.---(1) A complaint in relation to any goods sold or delivered, or any service provided, may be filed with- the Court by:-- (a) the consumer to whom such goods are sold or delivered or such article is provided; (b) the concerned Council; (c) any recognized consumers association, notwithstanding that consumer to whom the goods sole or delivered or services provided is a member of such association or not; (d) an officer of Government authorized in. this behalf; and (e) the authority. Explanation.---For the purpose of this section "recognized consumer" means any voluntary consumer association registered under the Companies Ordinance 1984 (XLV of 1984) or the Societies Registration Act, 1860 (XXI of 1860) or the Voluntary Welfare Agencies (Registration and Control) Ordinance, 1961 or any other law for the time being in force and Consumer Cooperative Societies registered under the Cooperative .Societies Act, 1925 or such other association as may be prescribed. (2) A complaint under this section shall be submitted within ten days of the sale, delivery or rendering of the service: Provided that the Court having the jurisdiction to hear the complaint may allow a complaint to be filed after ten days and within such time as it may allow if it is satisfied that there was sufficient cause for not filing it within the aforesaid period: Provided further that such extension shall not be allowed beyond:-- (i) a period of sixty days from the expiry of the warranty or guarantee period specified by the manufacturer of the goods or seller of the services; and (ii) if no such period is specified, one year of the date of purchase of the goods or services.