Complaint against
Complaint against legal meaning, translation and judicial precedents.
Meaning & Judicial Interpretation: (اردو مفہوم اور قانونی تشریح)
Complainants filed complaint against respondent/PTCL with Competition Commission for being engaged in abuse of its dominant position in violation of S. 3 of Competition Act, 2010
Enquiry in terms of S. 37(2) of the Competition Act, 2010 was initiated by the Commission
Based upon the conclusions and recommendations of the enquiry report, Commission approved initiation of proceedings under S. 30 of the Competition Act, 2010 and show-cause notice was issued to the respondent
Complainants filed, subsequently, application for withdrawal of complaint
Commission vide letter informed the complainants that it had initiated the enquiry in the matter and that it could permit the withdrawal of the complaint under Regln.26 of the Competition Commission (General Enforcement) Regulations, 2007, however, proceedings or enquiry initiated would not necessarily abate with said withdrawal
Respondent/PTCL had stressed that the complainants having withdrawn their complaint and being no more interested in pursuing the matter even at the enquiry stage, the matter should have been closed by the Commission
Validity
Held, Competition Commission was established with exclusive statutory mandate to provide free competition in all spheres of commercial and economic activities to enhance economic efficiency and to protect consumers from anti-competition behaviour
Under the provisions of S.37(2) of the Competition Act, 2010 it was mandatory obligation of the Commission to conduct an enquiry in the matter complained of, unless it was of the opinion that the complaint was frivolous or vexatious or was based on insufficient facts or was not substantiated with prima facie evidence
Commission, while, allowing the parties to withdraw the complaint, under Regln.21 of Competition Commission (General Enforcement) Regulations, 2007, placed reliance on the categorical stipulation in the same Regulation that the enquiry or the proceedings thereof, would not necessarily abate on such withdrawal and the Commission could proceed in the matter, if so decided by it
Upon conclusion of the enquiry and in pursuance of the provisions of S.37(4) of the Competition Act, 2010, Commission could initiate proceedings under S.30 of Competition Act, 2010, where it was in the public interest to do so as Commission was entrusted with the responsibility of looking after the interest of general public
Unilateral withdrawal of the complaint by the complainants would not prejudice the proceedings against the respondent/PTCL pending before the Commission
Complainants, however, were allowed to withdraw themselves from the proceedings
Proceedings before the Commission in the matter of show-cause notice issued to 'PTCL' for prima facie violation under S.3 of the Competition Act, 2010, were maintainable and would continue in accordance with law.
Complainant had alleged that he ordered a wrist watch from respondent's website, which when delivered, was in a poor condition and was very different as compared to the one shown in the product description on the website
Complainant, further alleged that upon noticing the difference between the ordered watch and delivered one, he raised a dispute with the respondent and the seller and apprised them of the difference between what was ordered and what was delivered, respondent advised the complainant to send the disputed product and it was said that dispute would be resolved within 10 days, but when the complainant contacted representative of the seller it was stated that their address had changed and no new address was given and the seller ceased responding to the complainant
Complainant, alleged that respondent was involved in the distribution of false and misleading information
Competent authority initiated enquiry, which was concluded vide enquiry report
Based upon the conclusion and recommendation of the enquiry report, competent authority approved the initiation of proceedings under S.30 of the Competition Act, 2010
Competition Commission, was empowered to initiate enquiry only on three occasions i.e. (i) on its own motion or (ii) upon a reference filed by the Federal Government, or (iii) on a complaint filed by an undertaking or a registered association of consumers
In the present case the proceedings were initiated on complaint of individual
Complainant had approached the Commission as a "consumer" and not as an "undertaking"
Commission, was not empowered under S.37(2) of the Competition Act, 2010 to proceed with an enquiry on the complaint of the consumer, rather the legislature in all its wisdom had categorically outlined that the complaint was to be filed, either by the 'undertaking' or 'registered association of consumers'
Nowhere in the definition of 'undertaking' the word 'consumer' was used
Consumer protection laws were framed to protect the interests of the consumers
Competition Act, 2010 also provided for protection of consumers
Since, a consumer, did not fall within the purview of the definition of 'undertaking' initiation of the enquiry under S.37(2) of the Competition Act, 2010 on the basis of the complaint in question, was in fact violative of the express provisions of the law
Enquiry in the present case, was not in line with subsection (2) of S.37 of the Competition Act, 2010 and accordingly, no proceedings under S.30 of the Act, could be initiated
Both the enquiry report and show-cause notice, were set aside
Complaint was remanded to the Registrar of the Commission who would place the same before the Competition Commission
Present order would not preclude the Commission from authorizing the conduct of de novo enquiry in the matter in accordance with law.
Complaint was lodged against Ex member of Stock Exchange, to the effect that, said member of Stock Exchange, despite repeated reminders, could not deliver shares, despite complainant had deposited amount of said shares
Stock Exchange confirmed that there were seventy-five claims against said member, out of which twenty-two were settled; that amount received from the sale of membership seat of said member was distributed on pro rata basis among the claimants
Director (SMD) of the Commission, held that Stock Exchange did not take all necessary steps to protect the small investor and failed to declare its member as a defaulter for failing to pay to the complainant
Director (S.M.D.) of the Commission, directed the Stock Exchange, to either return shares as claimed by the complainant, or give the amount deposited by the complainant to said member
Stock Exchange, filed appeal against impugned order contending that, Commission had failed to establish that under which provision of law it had assumed jurisdiction in the matter between two private parties
Validity
Stock Exchange, was a front line regulator for capital market, and one of its main functions, was to provide adequate protection to investors
Commission, being the apex regulator, would provide framework within which the Stock Exchange, the capital market intermediaries and investors, could operate; and had to keep check on the omissions and commissions of the Stock Exchange
Section 20(6)(b)(g) of the Securities and Exchange Commission of Pakistan Act, 1997, had given power to the Commission to look into the matter where there was regulatory non-compliances on part of the Stock Exchange, and to take necessary action in order to maintain confidence of investors in the securities market
Contention of Stock Exchange, held, was baseless and without merit
Stock Exchange had exhibited negligence in performance of its duties towards investors; and in supervision of settlement of claims
Stock Exchange, had deviated from the laid down procedure in handling the matter
Impugned order, could not be interfered with, in circumstances.
Trial Court concluded that the matter between the parties was purely of civil nature, not falling within the ambit of Illegal Dispossession Act, 2005, which resulted in dismissal of complaint
In absence of an order of acquittal or conviction on framing of the charge, revision petition, would be competent on dismissal of complaint, which would decide the maintainability of the petition
High Court, had to look into the legality of the order in exercise of its revisional jurisdiction.
In the present case, there was alleged continuous defiance of orders of the court as the respondent/tenant after handing over vacant possession of shop in question in execution proceedings, dispossessed complainant third time and third complaint was pending adjudication before the court below
Stand of respondent tenant that he had instituted a suit for specific performance against the owner of suit shop, and that in presence of said suit, proceedings in question could not proceed, was devoid of force; as the dispute contained in the lis was entirely different than the one referred by the respondent/tenant, and had no nexus with each other
Tenant for redressal of his grievance, could avail proper remedy before appropriate forum under the relevant statute, but it would not mean that he could take the law into his own hand
If that practice was allowed, then there would be no end to any litigation; and the result would be that ultimately the citizens, who had just gained confidence in judicial system, once again would be losing their hopes, which in no way could be allowed or even predicted
Society could survive with curse, but could not with injustice
High Court was also under obligation to protect and preserve the Constitution and the law besides guarantees provided under the Constitution
Litigants could not be allowed to make decisions parallel to one administered by the courts after due process of law
Law had provided the remedies to every mischief
If a person was aggrieved, he could move the proper forum and could get relief
Continuous and flagrant defiance of the court orders, and alleged act of simultaneous dispossession of complainant by the tenant, reflected lawlessness and also had shown the sluggish attitude of the Law Enforcing Agencies
Same in no way could be dittoed, because it was against the spirit of law.
Wastewater samples were analyzed and tested in Laboratory of Environmental Protection Agency and it was observed, that level of Biochemical Oxygen Demand (BOD), and Chemical Oxygen Demand (COD), were in excess of National Environmental Quality Standards
Complaint was filed against the Sugar Mill to the effect that as it had clearly been established that management of Mill had violated Ss.11 & 16 of Pakistan Environmental Protection Act, 1997, Tribunal could take cognizance of the offence under S.17(1) of said Act
Evidence and the material placed on record, had shown that there were glaring violations of procedural Rules committed by the prosecution witnesses, right from the beginning of initiating process against the mill, till submission of complaint before the Tribunal
Most of all, there was inordinate delay in sending wastewater samples to the laboratory, which fact was admitted by all witnesses
Test report and certificate of test or analysis produced on record, had revealed that sample number was mentioned as 'NIL'
From said certificate it could not be ascertained as to how it pertained to the mill, as nowhere any reference or name of that mill was mentioned; and no plausible explanation had been brought on record in that regard by the department
Samples were sent to the laboratory after 48 hours in violation of R.8(2) of Environmental Samples Rules, 2001 and said inordinate delay was fatal to the case of prosecution
Neither the claim of custody of samples was established in the case nor the samples were sent to the laboratory in time
No reliance could be placed on the test report, in circumstances
Prosecution having failed to prove the charge against Chief Executive Officer of the mill, he was acquitted in the case, in circumstances.
"Complaint against", Pakistan Law Portal, available at: https://paklawportal.com/words-terms-maxims/124938908
Precedents & Case Laws citing "Complaint against"
1992 P L C (C
Syed SAYYAD ALI GILLANI Versus ADDITIONAL COMMISSIONER, SETTLEMENT, AZAD GOVERNMENT OF THE STATE OF JAMMU AND KASHMIR, MUZAFFARABAD and another
Court: Service Tribunal Azad J&K1991 PCr
GHULAM RASOOL — Petitioner Versus GHULAM HAIDER, GIRDAWAR and others — Respondents
Court: Lahore1985 P Cr
ISLA M U D DI N‑‑Petitioner Versus THE PROVICE OF SIND and others‑‑Respondents
Court: Karachi1996 P L C 85
IJAZ HUSSAIN SHAH Versus LIAQAT HUSSAIN and 11 others
Court: National Industrial Relations Commission2001 Y L R 2438
MIANWALI‑‑‑Petitioner Versus PUNJAB BAR COUNCIL through Chairman, Fane Road, Lahore and
Court: Lahore2000 P L C (C
HASHAM RAZA Versus CHIEF SECRETARY TO GOVERNMENT OF THE PUNJAB, CIVIL
Court: Punjab Service Tribunal1987 P L C 215
AEJAZ ALI MEMON, INSPECTOR OF FACTORIES and LABOUR OFFICER (FACTORIES), KOTRI Versus Rao RAHAT ALI, PROJECT MANAGER, Messrs NAZIR & COMPANY Ltd., HYDERABAD
Court: VIth Labour Court Sind1987 P Cr
REGISTRAR, SUPREME COURT OF PAKISTAN‑‑Petitioner Versus HASSAN AKBAR‑‑Respondent
Court: Karachi2002 Y L R 3944
NISARUL HAQ, ADVOCATE‑‑‑Appellant Versus N.‑W.F.P., BAR COUNCIL (DISCIPLINARY COMMITTEE) and another‑‑‑Respondents
Court: N.‑F. W.F. Bar Council (Disciplinary Committee)1993 P Cr
NIAZ AHMAD — Petitioner Versus NOOR SAMAND alias NOORI and others — Respondents
Court: Lahore