Council of Complaints
Council of Complaints legal meaning, translation and judicial precedents.
Meaning & Judicial Interpretation: (اردو مفہوم اور قانونی تشریح)
Although the word "advertisement" is not mentioned in subsection (2) of Section 26 of the Pakistan Electronic Media Regulatory Authority Ordinance, 2002 ('the Ordinance') but it is found mentioned in subsection (5) thereof
Omission of the word advertisement in subsection (2) of Section 26 appears to be an accidental one, as it does not fit within the overall intent of the legislature manifested from reading the provisions of Section 26 as a whole
Subsection (5) of Section 26 clearly empowers the Councils of Complaints to make a recommendation to PEMRA for the action of censure or fine against a licensee for violation of the codes not only of programmes content but also of advertisements
Provisions of subsection (5) of Section 26 thus make the intent of the legislature abundantly clear that it intended to confer the power on the Councils of Complaints to receive and review complaints against any aspects of programmes or advertisements, which shall be so read in subsection (2) of Section 26, in order to give effect to that manifest intent of the legislature.
Applicant assailed order passed by Trial Court whereby it dismissed the complaint filed under Ss. 499 & 500, P.P.C. on the ground that a specific remedy was given under S. 26 of Pakistan Electronic Media Regulatory Authority Ordinance, 2002
Validity
Pakistan Electronic Media Regulatory Authority Ordinance, 2002, did not derogate the general penal laws
No special law could declare a malum prohibitum as non-offence
Revision application was allowed by the High Court and the matter was remanded to the Trial Court for passing an appropriate speaking order after hearing the parties concerned.
Petitioner company was running a broadcasting television channel and was aggrieved of show cause notice issued by Pakistan Electronic Media Regulatory Authority prohibiting broadcast of television drama namely "Jalan" and directed to off the air the same
Validity
Council of Complaints was empowered to receive and review complaints made by persons or organizations from general public against any aspects of programs broadcast or distributed by a station
Council was to then make its recommendations to Pakistan Electronic Media Regulatory Authority
Legislature was aware that freedom of expression was a fundamental right given by Constitution and all legislation was subordinate to it
Such was the reason that safeguarded against any arbitrary action and the same was built into the legislation
Authority was empowered to take action against a licensee, however a two tier process was prescribed to ensure that an opinion (on complaints) from a diverse range of people was sought before action was taken
If not elimination, such diverse opinion would ensure mitigation of personal bias of an individual in a decision making process
High Court set aside the notice issued by Pakistan Electronic Media Regulatory Authority as due process of law was not complied with in its issuance
Appeal was allowed, in circumstances.
Petitioner company was aggrieved of the recommendation of Council of Complaints forwarded to Pakistan Electronic Media Regulatory Authority on the complaint filed by respondent
Validity
Word 'suitable compensation' was vague terminology and it was not necessary that a quantum suitable for petitioner would also be suitable for the complainant
Such aspect was not considered in order as to whether compensation could be awarded or whether it was within the jurisdiction and power of Council of Complaints to grant such relief or not
All such questions referred were not considered and appreciated by the authority while acting or accepting any recommendations of the Council, which the Authority had failed to consider
High Court converted Constitutional petition into appeal and remanded the matter to Pakistan Electronic Media Regulatory Authority to pass speaking order on the recommendations given by Council of Complaints
Petition was disposed of accordingly.
Eventual purposefulness of Council of Complaints is to recommend appropriate action if found for violation of the codes of program content and advertisements as approved by the Authority
Additional exercise of jurisdiction by Council of Complaints has been added under R.8(4) of PEMRA (Council of Complaints) Rules, 2010, that the Council may take cognizance of such matters as referred to it by the Chairman or the Authority and render its opinion thereon
If such powers are regarded as powers of the Authority to refer any matter for opinion, then the same cannot travel or regarded beyond the power and jurisdiction of Council of Complaints or the Authority under S.26 of Pakistan Electronic Media Regulatory Authority Ordinance, 2002.
Nature and scope of powers of the Council of Complaints under S.26 of the Pakistan Electronic Media Regulatory Authority Ordinance, 2002
Complaint regarding employment/terms of contractual service against a broadcaster
Validity
Power of the Council of Complaints was restricted to receiving and reviewing complaints made by persons or organizations from general public against any aspects of programmes broadcast or distributed by a station established through a licence issued by PEMRA and to recommend to PEMRA appropriate actions of censure or fine against a broadcast station or licensee for violation of any codes as provided by the authority
Complaint regarding terms and conditions of service contract and enforcement of payment of salaries or dues of service did not come within jurisdiction of the Council of Complaints established by Federal Government under S.26 of the Pakistan Electronic Media Regulatory Authority Ordinance, 2002.
"Council of Complaints", Pakistan Law Portal, available at: https://paklawportal.com/words-terms-maxims/124962224
Precedents & Case Laws citing "Council of Complaints"
2026 C L C 619
Messrs APNA TV CHANNEL (PVT.) LTD through Authorised Officer — Appellant Versus PAKISTAN ELECTRONIC MEDIA REGULATORY AUTHORITY through Chairman and 2 others — Respondents
Court: SindhP L D 2023 Supreme Court 431
PAKISTAN ELECTRONIC MEDIA REGULATORY AUTHORITY (PEMRA) through Chairman and another — Petitioners Versus Messrs ARY COMMUNICATIONS PRIVATE LIMITED (ARY DIGITAL) through Chief Executive Officer and another — Respondents
Court: Supreme Court of Pakistan2020 C L C 534
WORLD CALL CABLE (PVT.) LTD. through Chief Executive Officer — Petitioner Versus FEDERATION OF PAKISTAN through Secretary and another — Respondents
Court: Sindh2022 C L C 254
SHOW TIME CABLE AND DATACOM (PVT.) LIMITED through Director — Petitioner Versus PAKISTAN ELECTRONIC MEDIA REGULATORY AUTHORITY through
Court: Sindh2020 C L C 1081
JAAG BROADCASTING SYSTEMS (PRIVATE) LIMITED, through Duly Authorized Person — Petitioner Versus PAKISTAN ELECTRONIC MEDIA REGULATORY AUTHORITY A BODY CORPORATE through Chairman and another — Respondents
Court: Sindh2018 C L C 28
HAQ NAWAZ — Appellant Versus MINISTRY OF INFORMATION AND TECHNOLOGY and others — Respondents
Court: Lahore2017 P L C (C
RECORDER TELEVISION NETWORK (PVT.) LTD. Versus AAMER ALI and another
Court: Sindh High Court2021 C L C 1184
ARY COMMUNICATION LTD. through Authorized Officer — Appellant Versus FEDERATION OF PAKISTAN through Secretary Information and Broadcasting and 2 others — Respondents
Court: Sindh2024 C L C 534
JAAG BROADCASTING (PRIVATE) LIMITED — Petitioner Versus PAKISTAN ELECTRONIC MEDIA REGULATORY AUTHORITY (PEMRA) and another — Respondents
Court: SindhP L D 2022 Sindh 552
ARY COMMUNICATIONS LIMITED through duly Authorized Officer — Petitioner Versus COUNCIL OF COMPLAINTS, ISLAMABAD through Secretary and 2 others — Respondents
Court: High Court