Compensation for lost luggage during domestic flight

Question

A domestic airline lost my checked luggage containing valuable documents and clothes. They are offering only PKR 5,000 as standard compensation under their ticket terms. Is this the legal limit?

Admin · Answer

No, you are not bound by the airline's arbitrary PKR 5,000 limit. Under the Carriage by Air Act 2012, airlines are liable for actual proven damages for lost or delayed baggage up to international treaty limits. You can file a claim in the Consumer Court or Civil Court for actual damages plus mental distress.

Compensation for lost luggage during domestic flight

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Compensation for lost luggage during domestic flight

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